WelkomUP
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Privacy policy

Last updated:

In short

We only collect what you enter in the pilot sign-up form, to tell you when it opens and contact you about it. No cookies, no analytics, no selling your data. You can ask us to delete your data at any time.

Data controller

[TO COMPLETE: company name], [TO COMPLETE: registered address]. Contact: [TO COMPLETE: contact email].

Person in charge of the protection of personal information (Québec Law 25): [TO COMPLETE: person in charge of the protection of personal information], reachable at [TO COMPLETE: email for data requests].

Data we collect

When you sign up for the pilot, we store:

  • your email address;
  • your profile (one property, several properties or property manager);
  • if you say so, the fact that your property is remote;
  • the country or region of your properties (France, Québec / Canada, elsewhere);
  • the language of the page you used;
  • your consent to be contacted;
  • the page you signed up from and, where present, campaign parameters in the address (utm_source, utm_medium, utm_campaign…);
  • the date and time of sign-up.

Our hosting providers may temporarily keep technical data (IP address, access logs) to keep the service secure.

Purposes

  • Letting you know when the WelkomUP pilot opens.
  • Contacting you about possibly taking part in the pilot, with priority for properties that match it (remote properties).

Your data is used for nothing else, and is never sold, rented or transferred.

Legal basis

Processing is based on your consent (Article 6(1)(a) GDPR), given by ticking the dedicated box. In Québec, this consent is express, free, informed and given for this specific purpose only, within the meaning of the Act respecting the protection of personal information in the private sector (Law 25). You can withdraw it at any time, at no cost to you.

How long we keep it

Your data is kept until the end of the pilot, and no longer than 24 months after you sign up. It is then deleted. It is erased sooner on simple request.

Recipients and processors

Only the WelkomUP team can access your data. It is processed by two technical service providers:

  • Supabase (sign-up database), region: Union européenne (Francfort, Allemagne);
  • Vercel Inc. (website hosting), 440 N Barranca Avenue #4133, Covina, CA 91723, United States.

Some of these providers are based outside the European Union and outside Québec, notably in the United States. These transfers are covered by the safeguards required by law (for example the European Commission's standard contractual clauses), and we make sure your information receives adequate protection.

Cookies and analytics

This website sets no cookies and uses no analytics or advertising trackers. Fonts are served with the site itself: no request is sent to a third-party service when you visit. That's why there is no consent banner.

Your rights

You have the right to access, rectify, erase, restrict, object to and port your data, and to withdraw your consent at any time (GDPR). In Québec, you have in particular the rights of access, rectification and withdrawal of consent provided by Law 25.

To exercise these rights, email [TO COMPLETE: email for data requests]. We reply within one month at most (30 days in Québec).

If you believe your rights have not been respected, you can contact the CNIL (cnil.fr) in France, or the Commission d'accès à l'information du Québec (cai.gouv.qc.ca).

Security

Traffic to this website is encrypted (HTTPS). The form can only add a sign-up: it cannot read, change or delete existing sign-ups. Database access is restricted to the WelkomUP team.

Changes

This policy may change, especially when the product launches. The date of the last update is shown at the top of this page.